In the post-pandemic business world one of the key question is the relevance of Global Mobility when majority of the companies have managed to deliver projects remotely and are looking at a remote or hybrid work model for the future. When the business is opting for a remote or a hybrid model of work what will be relevance of Global Mobility?
IT services companies followed a multi-shore delivery model, a mix of onshore, nearshore, and offshore, to meet client needs. While onshoring refers to outsourcing to service providers in the same country, offshoring refers to outsourcing to far-away countries. Nearshoring is a method that allows companies to move their operations to the closest country with a qualified workforce and reduced cost of living without the time difference. A multi-shore delivery model has various advantages such as access to a diverse talent pool, faster time-to-market, and reduced risk of operational disruption.
Though offshoring remains popular for customers who want to drive down the cost, many customers expect more proximity to local resources. Service providers can bring decision-making and competency closer to customers by nearshoring in addition to cultural alignment. Besides, it provides better access to talent by distributing the capability globally and mitigates some of the operational risks of offshoring.
The spread of these delivery centers across strategic business locations helps to improve the agility of solutions and ensures a wider scope to source the best available local talent. The skills and client demand define the mix of onsite, nearshore, and offshore.
Future
It is predicted that the demand for certain skilled technical job roles like Application Developer, Lead Consultant, Salesforce Developer and Site Reliability Engineer grew between 150-300 per cent, becoming the top sought after roles today. As per NASSCOM the Global impact of the Covid-19 pandemic has led to an acceleration in the pace of digital transformation. India’s Technology industry is expected to record a positive growth of 2.3% in FY 2021 to touch $ 194 billion. Consumers of Technology – established companies, start-ups and increasingly governments across India have unequivocally suggested significant increase in digital investments over the next 18 months. With heightened urgency to execute in months what was expected in years earlier, the focus is on delivering customer-centric solutions through new data-led business models, while enabling hybrid work and mass-scale digital skilling.
The latter half of FY 2021 is witnessing strong recovery of the technology sector in India and industry seems to be back to pre-COVID level growth, coupled with strong deal pipelines and solid margins.
67% of CEO’s polled in a NASSCOM 2021 CEO survey expect global India’s technology sector to grow significantly higher in 2021 as compared to 2020.
Despite the continuing challenges, many companies are optimistic about nearly all forms of international mobility returning to pre-pandemic levels within a year of the survey, with only a small minority predicting the recovery to take more than two years or not happen at all.
In the post covid IT business Global Mobility becomes even more complex and uncertain. Global mobility is here to stay taking into consideration that developed countries need high quality talent. In many of the digital projects, the scope of work is experimental with a lot of digital unknowns. So, the majority of the client prefers to sit next to the talent to increase the pace of decision making. Moreover there is no substitute for physical presence and talent mobility creates economic value, cultural interaction and right balance for more agile and case based solutions.